Truck
Tracking
A real-time fleet-tracking iOS app built on Firebase, with live driver location, departure alerts and Uber-style driver ratings.
About the project
The truckload company entrusted a challenging task to us. It needed an app that would track its drivers’ movement and send the current data to its customers. Apart from that, they wanted a rating mechanism that would allow them to assess the drivers’ performance.
The challenge
The company fell behind in the competition with logistics and truckload companies, since it didn’t keep up with the times. More and more users of truckload services wanted to track the delivery of their goods in real time, which wasn’t available at that moment. Besides, our client wanted universal metrics that would allow them to rate drivers and allocate bonuses for performance.
The solution
The project was executed from scratch. We built an app with a real-time mode that tracks drivers’ location and sends the data to clients. The solution was based on Firebase Realtime Database. As soon as the drivers turned tracking on, all clients assigned to them received a notification of the drivers’ departure. Apart from that, we implemented an Uber-like rating system that asked clients to leave their drivers a rating (from 0 to 5). Based on the aggregate data, drivers got an average rating that was used to compare the quality of their services.
- Define the problem
- Gathering requirements
- Design
- Development
- Release & Support
The result
The application is used extensively in different spheres of life. The truckload company ditched third-party services used beforehand. As a result, they could greatly cut costs of their services and see an immediate uplift in the number of orders and total income. According to end-users’ feedback, they appreciated the ultramodern intuitive design of the app, and admitted using the company’s services more.
“The logistics industry is very competitive, requiring constant development and enhancement of the quality of services. Before we turned to Define Solutions, we’d been left behind by our competitors. The constant fear of being pushed out of the market made us consider the issues we faced. The most obvious one was the lack of innovation and poor quality of services. When we described our problems to Define Solution, they started with analyzing the niche and came up with a possible solution before we even started discussion. Through constant communication with us via Skype/Slack and at weekly catch-up meetings, Define Solutions managed to deliver a new build every week, keeping it in line with the our feedback. We were pleased with the professionalism and customer-centric approach of the company, which resulted in a beautiful app that helped us make a leap forward.”
